Last Updated: 12 May 2026
Mayfair Rebuilds is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way. This policy applies to all individuals who engage with Mayfair Rebuilds, whether as customers, website visitors, or business contacts. We encourage you to read this policy carefully to understand our practices regarding your personal data.
1. Introduction
This Privacy Policy has been prepared in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Mayfair Rebuilds takes its obligations under data protection legislation seriously and is committed to processing your personal data lawfully, fairly, and transparently. We will only collect and process your personal data where we have a lawful basis to do so, and we will always be clear about why we need your data and how we intend to use it.
By submitting your personal data through our website, contacting us by phone or email, or engaging our services, you consent to the processing of your personal data as described in this Privacy Policy.
2. Data Controller
The data controller responsible for your personal data is:
- Company: Mayfair Rebuilds
- Address: Unit 36 Bates Road Romford RM30JH, United Kingdom
- Email: sales@mayfairrebuilds.co.uk
- Phone: 01708 929 023
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us using the details above.
3. Data We Collect
Mayfair Rebuilds collects and processes the following categories of personal data in the course of providing our engine rebuild, reconditioning, and replacement services for Land Rover, Range Rover, and Jaguar vehicles:
- Personal identification data: your name, email address, and telephone number.
- Vehicle information: your vehicle make, model, registration number (VRM), engine code, and details of the engine fault or condition.
- Communication data: records of your enquiries, messages, and correspondence with Mayfair Rebuilds, including via our website contact forms, email, and telephone.
- Website usage data: information about how you interact with our website, including IP address, browser type, pages visited, and time spent on each page, collected through cookies and similar technologies.
4. How We Collect Information
We collect your personal data through the following channels:
- Website forms: including our VRM signup form, car signup form, engine signup form, and contact us form.
- Direct communication: when you contact us by email at info@mayfairrebuilds.co.uk, by phone at 07350660280, or via any other communication channel.
- Website tracking: automated collection of browsing data through cookies, web beacons, and similar technologies when you visit our website.
- Third parties: in some cases, we may receive information from partner garages or service providers who refer customers to us.
5. How We Use Your Information
We use your personal data for the following purposes:
- To process and respond to your engine rebuild enquiries and provide accurate quotations for our services.
- To deliver our engine rebuild, reconditioning, and replacement services, including vehicle collection and delivery arrangements.
- To communicate with you about your engine rebuild, including providing updates on progress and scheduling appointments.
- To verify engine codes and compatibility with your specific Land Rover, Range Rover, or Jaguar vehicle.
- To improve our website and services, including analysing usage patterns to enhance the user experience.
- To comply with legal and regulatory obligations, including tax and record-keeping requirements.
- To send you marketing communications about our services, where you have provided consent. You may opt out of marketing communications at any time.
6. Legal Basis for Processing
We process your personal data on the following legal bases, as defined by the UK GDPR:
- Contractual necessity: we process your data where it is necessary for the performance of a contract to which you are a party, or in order to take steps at your request prior to entering into a contract (for example, providing a quotation for engine rebuild services).
- Legitimate interest: we process your data where it is necessary for our legitimate interests, such as improving our services, preventing fraud, and maintaining the security of our systems, provided that such processing does not override your rights and freedoms.
- Consent: we process your data on the basis of your consent where we have obtained it, for example when you subscribe to marketing communications or submit an enquiry through our website. You may withdraw your consent at any time by contacting us at info@mayfairrebuilds.co.uk.
7. Data Sharing
Mayfair Rebuilds may share your personal data with the following categories of recipients:
- Partner garages and workshops: where we coordinate engine rebuild services through our network of approved partners for collection, delivery, or fitment purposes.
- Service providers: including web hosting providers, analytics providers, and communication platforms that help us operate our website and deliver our services.
- Legal and regulatory authorities: where we are required to disclose your data by law, regulation, or court order.
We do not sell, rent, or trade your personal data to any third party for marketing purposes. Your data is shared only as described in this Privacy Policy and only to the extent necessary for the purposes stated.
8. Third-Party Tools
Our website uses the following third-party tools that may collect information about your browsing activity:
- Google Analytics: we use Google Analytics to understand how visitors interact with our website, including pages visited, time on site, and traffic sources. Google Analytics uses cookies to collect this information. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on.
- WhatsApp Chat: we may use WhatsApp to communicate with customers for instant quotes and support. WhatsApp communications are subject to WhatsApp’s own privacy policy.
We encourage you to review the privacy policies of these third-party tools to understand how they handle your data.
9. Cookies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our site. Cookies are small text files stored on your device that help us recognise you and improve our services. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until they expire or you delete them). You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.
10. Data Security
We take the security of your personal data seriously and have implemented appropriate technical and organisational measures to protect it against unauthorised access, alteration, disclosure, or destruction. Our security measures include:
- HTTPS encryption across our entire website to protect data in transit.
- Secure storage of personal data with access restricted to authorised personnel only.
- Regular review and updating of our security practices to address emerging threats.
Please note that no method of transmission over the Internet or method of electronic storage is 100% secure. Whilst we strive to protect your personal data, we cannot guarantee absolute security. We do not collect or store any credit card or financial payment data through our website.
11. Data Retention
We retain your personal data only for as long as is necessary for the purposes for which it was collected:
- Active customer data: we retain your personal data for the duration of our business relationship and for a period of 2 years after your last interaction with us, in case you require follow-up service or support.
- Legal and tax records: we may retain certain data for up to 6 years to comply with legal and tax record-keeping obligations.
- Deletion requests: upon receiving a verified request for data deletion, we will delete your personal data within 30 days, except where we are required to retain it for legal or regulatory reasons.
12. Your Data Rights
Under the UK GDPR and the Data Protection Act 2018, you have the following rights regarding your personal data:
- Right of access: you have the right to request a copy of the personal data we hold about you.
- Right to rectification: you have the right to request that we correct any inaccurate or incomplete personal data.
- Right to erasure: you have the right to request that we delete your personal data, subject to certain legal exceptions.
- Right to restriction: you have the right to request that we restrict the processing of your personal data in certain circumstances.
- Right to data portability: you have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.
- Right to object: you have the right to object to the processing of your personal data based on legitimate interests or for direct marketing purposes.
- Right to complain: if you believe that we have mishandled your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.
13. Managing Your Preferences
You can manage your preferences and exercise your data rights at any time by contacting us at info@mayfairrebuilds.co.uk or by calling 01708 929 023. If you wish to unsubscribe from marketing communications, you can do so by clicking the unsubscribe link in any marketing email or by contacting us directly. We will acknowledge your request within 48 hours and provide a full response within 30 days.
14. Updates and Governing Law
Mayfair Rebuilds reserves the right to update this Privacy Policy at any time. Any changes will be published on our website and, where significant changes are made, we may notify you directly. Your continued use of our website and services after any changes constitutes your acceptance of the updated Privacy Policy.
This Privacy Policy is governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or in connection with this policy shall be subject to the exclusive jurisdiction of the courts of England and Wales.
